At Alef Capital, we are committed to providing excellent service. However, if you are dissatisfied with any aspect of our service, we want to hear from you.
For complaints, contact the Complaints Officer through one of the following methods:
Office 203, 20th Floor, Nordic Tower, Seef Area, Kingdom of Bahrain, P.O. Box 65269
+973-17514151
Submit a complaint by calling the Complaints Officer at +973-17514155
Complaints received by us shall be acknowledged within five working days of receipt of complaint and full response to the complaint will be sent within 4 weeks of receiving the complaint explaining our position and how we propose to deal with the complaint.
At the end of the investigation, you will be informed in writing of the result and further appeal options, if required.
